Call us  800-716-2565
fax 414-672-3652

16655 W. Glendale Drive
New Berlin, WI 53151
PO Box 511277
New Berlin, WI 53151

After fire, smoke, water or vandalism damage to your home, your prompt action can minimize long-term damage. The safe, timely steps listed here can assist you in restoring your home to the condition before your crises. Incorrect actions can be costly mistakes. These “do’s” and “don’ts” are listed for your information and protection.



  • Limit the movement in the home to prevent soot particles from being impregnated into the upholstery and carpets and cover carpeted areas with towels or old linens to prevent additional damage.

  • Tape double layers of cheesecloth over all air registers.

  • Change furnace filters.

  • Cover upholstery with sheets (if the upholstery is not wet).

  • Blow off or brush loose smoke particles from upholstery, drapes and carpet.

  • Open windows for ventilation in warm weather.

  • Clean and protect chrome trim on kitchen and bathroom faucets and appliances with a light coating of petroleum jelly or light oil.

  • Empty freezer and refrigerator completely if electricity is off, and prop doors open with rolled towel or newspaper. And discard any opened food packages, they could be contaminated.

  • Wash plants with water on both sides of leaves.

  • Remove pets (especially birds) to a clean environment.

  • Send clothing with heavy smoke damage to a professional restoration cleaner rather than any dry cleaning company.


  • Use TV’s stereos, or electrical appliances until cleaned and checked.

  • Use do-it-yourself home carpet or upholstery cleaners.

  • Wash any papered or flat painted walls without consulting your professional cleaner. Incorrect cleaning procedures could compound the soot residue problem.

  • Eat food that has been exposed to heat. It may be contaminated.