Call us  800-716-2565
fax 414-672-3652

16655 W. Glendale Drive
New Berlin, WI 53151
PO Box 511277
New Berlin, WI 53151

After fire, smoke, water or vandalism damage to your home, your prompt action can minimize long-term damage. The safe, timely steps listed here can assist you in restoring your home to the condition before your crises. Incorrect actions can be costly mistakes. These “do’s” and “don’ts” are listed for your information and protection.


  • Remove as much excess water as possible by mopping and blotting.

  • Remove wet insulation and start dehumidifier.

  • Turn on air conditioning for maximum drying in summer, in winter heat area to approximately 74 to 76 degrees and operate dehumidifier and fans until dry.

  • Remove or prop up wet upholstery cushions for even drying.

  • Wipe up excess water from wood furniture after removal of lamps and tabletop items.

  • Put aluminum foil, china saucers or wood blocks between furniture legs and wet carpeting.

  • Remove all valuables, art objects, paintings, jewelry, etc. and put in a safe place.

  • Open drawers and cabinet doors for complete drying.

  • Blot wet carpeting with clean white towels and lift draperies off carpet, loop through a coat hanger, and place the hanger on the drapery rod.

  • Remove wet fabrics and dry them as soon as possible. Hang furs and leather goods to dry separately at room temperature.


  • Attempt to use any electrical appliances that may have been close to fire, heat or water or while standing on wet floors, carpets or particularly wet concrete floors.

  • Turn on ceiling fixtures if ceiling is wet, wiring may be damaged. Keep out of rooms where ceilings are sagging from retained water.

  • Use an ordinary household vacuum to remove water.

  • Go into rooms with standing water if the electricity is still on.

  • Lift tacked down carpet without professional help. Lifting the carpet incorrectly could promote shrinkage.

  • Wait to call for professional help. Damage from water and bacteria growth can begin within hours